Payment Policy

GARDENNEEST · CUSTOMER CARE

Payment Policy

Pay in cash when your order arrives. No online payment required.

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1 Accepted Payment Method

GardenNeest accepts Cash on Delivery (COD) only. Payment is collected upon delivery. We do not accept online card or digital wallet payments for new orders.

2 How Cash on Delivery Works

1. Add your products to the cart and proceed to checkout.
2. Enter your delivery address and contact information, then select Cash on Delivery (COD).
3. Review the total and confirm your order.
4. Have the amount shown in your order confirmation ready in cash and pay the delivery provider when your package arrives.

Please provide accurate contact and delivery details so we can reach you if there is a question about your order.

3 Prices and Order Total

All prices are listed in U.S. dollars (USD). Standard shipping is free. Any applicable taxes are shown at checkout before you confirm your order.

The amount payable upon delivery is the total shown in your order confirmation. If the amount requested differs, please contact us for assistance.

4 Your Payment Information

No credit card or bank account information is required to place a Cash on Delivery order.

Please do not send card numbers, PINs, passwords, or verification codes by email. For questions about a payment request, contact us at support@gardenneest.shop.

5 Cancellations and Refunds

If your order is cancelled before delivery and no payment has been collected, there is no payment to refund. Please see our Order Cancellation Policy for cancellation conditions.

For approved refunds on orders already paid in cash, our support team will arrange an appropriate refund method with you. Return eligibility and applicable shipping costs are explained in our Return and Refund Policy.

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